Call Center Team Leader

Mahgoub Logo
  • وقت كامل
  • Nasr City

الموقع الإلكتروني MahgoubCeramic Mahgoub For Ceramic & Porcelain

About the Job :
  • Listening to calls and evaluating the quality of the call to determine the level of staff fairly and making a daily report accordingly.
  • Training new employees to work in the department and send a report about the level of the employee at the end of the two-week training period.
  • Preparing the expectations and budgets for the call center annually.
Job Requirements :
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and to handle many tasks at a time.
  • Well-organized and detail-oriented.
  • Hard worker, teamwork player & dynamic.
  • Experience in the Customer Service field is a must.

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